Understand the public perceptions of your company, products, brand, and team, as wells as industry and competitors on social media and in the media. Our highly-skilled team tracks, analyses, and reports back what the online community is saying about you and your industry. Additionally, as social media listening is the process of identifying real-time conversations, it allows our clients to respond swiftly.
We analyse both small and complex, big data and provide clients with digestible facts, through watching briefs, infographics and reports. The insights Wells Haslem Mayhew provide include advice about what to do next, ensuring feedback is utilised and acted upon, making it truly two-way.
Monitoring, learning and understanding what the media and online users are saying about your brand, competitors, and industry through social listening should play a crucial role in your social media and broader communications strategies.